🍺 Who we are

firkinbrewery.com is operated by Firkin Brewery Limited.
Registered Office: 15 Whitburn Road, Lewisham, London, SE13 7UQ

🔍 What We Collect

When you place an order, leave a review, or sign up for our mailing list, we may collect:

• Name and contact details (email, billing/shipping address)
• Order information (products purchased, total amount, delivery preferences)
• Payment details (handled securely by Stripe—we never store your card info)
• Review content (if you leave a comment or rating on a product)
• Email preferences (if you opt into our mailing list)

💳 Payments

We use Stripe to process payments. Your card details are encrypted and handled directly by Stripe. Firkin Brewery does not store or access your payment information.

🛒 Store

Our online shop is powered by WooCommerce, which uses cookies to manage your cart and checkout experience. These cookies are essential for the site to function properly.

🗣️ Product Reviews

Customers may leave reviews and ratings on product pages. These are submitted via WooCommerce’s comment system. Reviews may be publicly visible and include your name (if provided). We moderate reviews to ensure they reflect genuine customer experiences.

📦 Order Emails & Mailing List

• Transactional emails (order confirmations, shipping updates) are sent via MailPoet.
• If you opt in, we’ll send occasional updates about new beers, events, and offers. You can unsubscribe anytime via the link in our emails.

🧑 No Customer Accounts

We do not offer account creation or login. All purchases are made as a guest. This means we store only the data necessary to fulfil your order and comply with legal obligations.

🔐 Your Rights

You can request:

• Access to your personal data
• Correction or deletion of your data
• To opt out of marketing communications

To make a request, please use our Contact Us form.

🍪 Cookies

We use cookies to improve your experience. These include:

• Essential cookies (cart, checkout)
• Analytics cookies (to understand site usage)
• Marketing cookies (only if you opt in)

You can manage cookie preferences in your browser settings.

📬 Contact Us

For questions about this policy or your data, please use our Contact Us form.